Shipping policy


We offer a number of shipping options to fit your needs.

Please use the chart below to estimate shipping and handling charges based on the pre-tax value of US orders. Some specialty and/or oversized items may require an additional handling surcharge.

 

SHIPPING METHOD SHIPPING TIME SHIPPING FEE
Economy 5-8 business days $7.99 or Free Economy Ship for $50+.
Standard 3-5 business days $9.99 - $49.99 based on order wt.
Express 1-2 business days $49.99 - $119.99 based on order wt.


At checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. This estimated delivery date includes processing as well as extra time to account for weekends and/or national holidays. Express orders placed after 11 AM CST typically ship the next business day. Unfortunately, we do not offer Overnight Shipping on our website. Please reach out to us info@lorienthaus.com or our FB IG channels if you need overnight shipping. the charges will be based on the rates provided by the shipping providers. Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.

We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost. Unfortunately, we cannot offer express and/or overnight shipping for these locations.

Please note that all product-related issues, such as missing or damaged items/packages, must be reported within 14 days of the shipping date.